Testimonials & Reviews
Grayhawk Medical Group, PLLC
Family Practice & Family Medicine located in Scottsdale, AZ
Grayhawk Medical Group, PLLC always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 944 reviews with an average rating of 4.91 out of 5 stars. Please read what others are saying about Grayhawk Medical Group, PLLC below, and as always, we would love to collect your feedback.
Jeannette H.
Submitted 01/14/23
Sandy is always on time stays on task listens and is interested in what I say
Janet K.
Submitted 01/11/23
Sandy and Diana were great! They were friendly and extremely efficient at the same time. My family came to Arizona for the excellent healthcare available here. They exceeded my expectations, which I admit are quite high. I am so grateful to be in their care and glad my family found them!
Brianna B.
Submitted 01/10/23
Sandy is lovely. Straight to the point and has helped me more with one visit than a year with my other doctors. Glad to have her as my new PCP. 10/10 would recommend this facility, everyone is kind and helpful.
Vincent D.
Submitted 01/10/23
First visit went well. Thanks.
George W.
Submitted 01/08/23
DrNunez was great. He addressesll my needand wasflexible. He squesed in enough time for me while he was ee overbooked because enough staff was unevailable. I appreciate that.
Jody S.
Submitted 01/07/23
Sandy and staff are always punctual, professional, courteous, thorough.
Constance S.
Submitted 01/07/23
Very pleased with the service Sandy Sargent provided. She was prompt, empathetic and made sure I understood all that we discussed.
Sheila C.
Submitted 01/07/23
I appreciate Sandy's kind and courteous nature, and taking the time to discuss my issue and the related options/process, especially late on a Friday afternoon - Thank you!
Gricelia A.
Submitted 01/06/23
Courteous staff and helpful, very thoughtful and friendly and polite
Tim S.
Submitted 01/03/23
excellent
Joan N.
Submitted 12/30/22
Sandy always listens to me and spends the time needed to provide excellent care.
Terence M.
Submitted 12/28/22
Sandy was attentive and provided answers to my questions regarding my illness. I appreciate the time taken to be thorough.
David S.
Submitted 12/25/22
Always the same great care. Thank you.
Paul V.
Submitted 12/23/22
On time and addressed the issue and explained what we were going to do.
Dean B.
Submitted 12/23/22
Sandy is a rock star :)
Jonathan C.
Submitted 12/21/22
Worst medical experience I have ever had in my life at this practice with Sandy Sargent, Jessica Arellano, and the administrative staff. VERY clearly after billings and could care less about patients. My wife and I were in a bad car accident and scheduled appointments to be seen. Time and time again the office and medical staff literally don’t listen to a word you say, transfer you from person to person to answer questions you never had, I am literally just trying to schedule an appointment? I should have known when I was explaining how painful my left side and ribs were because they were up against a car seat, and the Doctor spent 2 minutes arguing with me that my left side was my right side. She didn’t seem to understand when you are facing someone, your right is there left but after several minutes of round and round she got her lefts and rights figured out…. Sent my off for x-rays and physical therapy which would take place with their in-house physical therapist. My wife was also seen, and had completely different pain in different areas but they recommended the exact same set of xrays and physical therapy exercises despite completely different injuries. They called me to go over my xray results and could not answer any questions or advise me on the results at all. I kept asking “What is the implication of this information, what steps should I take” and it was very clear that the person who called me didn’t understand medicine or the results and could only read what the radiologist said. Additionally, the x-rays were all of my back, and said none were taken of my ribs or left side when I told Sandy OVER AND OVER that the pain was on my left side, the person taking the xray also asked me and specifically took imaging of my left side. So, when I went to my second Physical Therapy appointment with Jessica I asked her if her or someone in the office could also give me a proper read out of my xray results and also check on my left side, because everything in office continues to be solely focused on my back when the bulk of my pain is in my side and ribs. Jessica said she never looked at my xrays, pulled them up, couldn’t advise me on them and then told me if I wanted to be advised on the results, I would need to schedule another appointment with Sandy in office? (BTW I find it interesting that the physical therapist decided my wife and I needed to each attend 2 sessions a week for the next 3 weeks doing the exact same exercises for completely different injuries, and she never even looked at our x-rays to make that determination? This office only cares about billings..) At this point I was blown away and I said to her, that is not how medicine works. When a doctor sees you and orders xray, they commit to calling you back to consult you on those xrays. I have never had to schedule a follow up to be consulted on xray results!? Why do I need to schedule another appointment to get the advisement I already paid for weeks ago and never got? Then Jessica made a huge deal about it asking for the office manager and made it highly uncomfortable and did nothing to help me. Just made the situation way worse and kept saying things like “I am only in charge of me.” I wasn’t yelling her or telling her it was her fault, I was simply asking to be advised on my xray results… At that point the whole staff was just being nastier then even and it became clear its time to find an ethical practice. 4 appointments, x-rays, physical therapy, with tons of billings to my insurance company along with tons of aggravation, and I am still clueless about whether or not there is something wrong with my side and my ribs. The one thing I called them about and scheduled the appointment for, and I still have absolutely no advisement on my rib and side injury at all. Thank you for absolutely nothing, you should be ashamed of yourselves..
Sophie L.
Submitted 12/20/22
Very Kind and Helpful!
Gail W.
Submitted 12/15/22
Sandy Sargent provided my annual physical yesterday. She is extremely professional and competent and solicited any concerns I might have. She ordered tests I needed to complete and I received feedback in one day about my blood test results. Excellent service provided.
Dalton J.
Submitted 12/14/22
Casey was very professional yet comforting to my concerns. She thorough evaluation while providing excellent feedback.
The rest of the team was great as well, and especially the phlebotomist who did an excellent and nearly painless job, drawing blood.
George P.
Submitted 12/14/22
Casey listened to my medical issues and provided appropriate suggestions for
receiving an X-Ray and prescribed medications for my medical issues after examining the patient. After receiving my X-Ray results she modified my Rx and scheduled another
X-Ray. During the visit she was very professional and demonstrated genuine concern
for the patient. She is an excellent care representative for Grayhawk Medical Group.
Our Insurance Policy:
We participate with most local and many national insurance plans. However, it is your responsibility to understand whether your insurance has limits on the doctors you can see or the services you can receive. Please contact our office or call your insurance carrier should you have any questions.
